- Introduction Welcome to www.thedbadmin.com . We are committed to your satisfaction with our digital products, software services, training sessions, and tutorials. This policy details the conditions under which you may request a refund or cancel a purchase.
- Cancellation Policy
- Pre-Delivery: You may cancel your purchase of any digital product or service before it has been delivered or accessed. Please contact our support team immediately if you wish to cancel your order.
- Post-Delivery: Once delivery or access has been granted, typically cancellations are not possible due to the nature of digital products and services. However, exceptions can be made under specific circumstances outlined in our refund policy.
- Eligibility for a Refund
- Digital Products and Services: Generally, refunds are not provided for products once they are downloaded or services once they are accessed, except in cases of non-functionality or substantial non-conformance with the provided description.
- Training Sessions and Tutorials: Refunds for training sessions or tutorials may be requested up to 7 days prior to the scheduled start of the session. Once the session has started, refunds will not be granted unless the service fails to meet the advertised standards.
- Non-Refundable Items
- Customized services or personalized digital content.
- Subscription fees for digital content or software services once the subscription period has commenced.
- Process for Requesting a Refund or Cancellation
- Contact Information: To initiate a refund or cancellation, please contact our customer service team at [Your Contact Information] with your order number and a detailed explanation of your reason for the request.
- Evaluation: Our team will assess your request on a case-by-case basis and respond within [number of business days].
- Receiving Your Refund
- Approval: Approved refunds will be processed and credited back to your original method of payment within [number of days] business days.
- Denial: If your refund or cancellation request is denied, we will provide an explanation regarding our decision.
- Late or Missing Refunds
- First, check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you have done all this and still have not received your refund, please contact us at [Your Contact Information].
- Contact Information For more questions or information about our refund and cancellation policy, please contact us at:
- Email: [email protected]
- Phone: +91 7020990155
- Address: H. No 05, Near Ashish Hospital, Napier Town , Jabalpur (M.P.) 482002